This is an ordering prototype. You can try the full flow, but no restaurant order or real payment is made here.
How do I place a demo order?
Browse the menu, choose an item and any size or extras, then add it to your cart. Review the total, continue to checkout, choose delivery or pickup and provide test contact details. Select an enabled payment method and follow the demo confirmation or payment simulator.
Do I need to sign in?
You can check out as a guest. Demo mobile sign-in makes it easier to find orders for that mobile number in this browser. The code shown on the sign-in page is for testing; no SMS is sent and it is not production account authentication.
What are the delivery fee and minimum order?
- Delivery charge
- ₹49 below ₹250; free from ₹250
- Free delivery calculation
- Food subtotal before coupon discounts
- Minimum delivery total
- ₹199, including delivery and after coupon discounts
- Pickup
- No minimum order value and no delivery charge
- Demo delivery postal codes
- 208027
- Preparation estimate
- About 25 minutes; this is not an arrival guarantee
- Ordering availability
- Delivery and Pickup
These are the current demo settings. Your checkout summary shows the final charge, and pickup has no minimum order value or delivery fee. Read Delivery & pickup for more details.
Can I save and reuse delivery addresses?
Sign in, then open Saved addresses from My orders or the navigation. Add, edit or remove addresses and choose a default. Checkout fills your default address when there is no saved checkout draft; you can choose another address before ordering. These details stay in this browser and do not sync to another device.
How do coupons work?
The current demo code is ACE20: 20% off a food subtotal of ₹499 or more, up to ₹200 off. Coupons reduce the food subtotal, not the delivery charge. The code and rules shown at checkout reflect the current dashboard settings; an invalid or no longer eligible coupon is removed when those settings or the cart change.
Enter the code in your cart or checkout and check the savings before submitting.
Can I pay cash on delivery?
The methods currently enabled in this demo are UPI, debit / credit card, cash at handover. Online payments are simulations. Cash on delivery or pickup only appears when enabled by the restaurant in the dashboard. No payment is collected and no cash delivery is scheduled by this prototype.
Why can’t I order right now?
The kitchen may have paused new orders, delivery or pickup may be switched off, or an item may be unavailable. Check the banner and checkout message. Checkout also needs a valid configuration, the minimum delivery total when applicable, an eligible delivery postal code and an enabled payment method.
How do I track an order?
Use Track order on the confirmation screen, or open Track order from the website navigation. Guest lookup needs the order number and checkout mobile number. Signed-in customers can open My orders. Status changes come from this browser’s admin dashboard; there is no live delivery rider location.
Why is my order missing on another phone or browser?
This prototype stores demo orders on the browser where they were created. They do not sync to a shared account or another device. Clearing site data also removes the saved history. The privacy policy explains this storage.
Can I change or cancel an order, or get a refund?
You can update your cart before submitting. The customer interface currently has no cancellation button; eligible demo records can be cancelled using staff controls. No real payment is collected, so no real refund is processed. For an actual purchase, contact the restaurant or the platform you used. See Refunds & cancellations.
Where is the restaurant, and who can help with ingredients?
Hot Pizza Ace is in Barra, Kanpur. The contact page has the address, current opening hours, phone number and map link. Contact the restaurant directly for ingredient and allergy information before a real purchase.
